2) Business Partner (including customers and investors) Expectation Action and Response Transparent and fair business conduct Obtaining high-quality products and services at a fair price Enhancing competitiveness and future business directions Establish the Supplier Code of Conduct Conduct business with responsibility and comply with the principles and policy of corporate governance, business code of conduct and corporate compliance policy Deliver goods and services that meets customers’ expectation and establish feedback channel to receive customers’ feedback Organize capacity development programs for suppliers and customers e.g. collaboration with suppliers and clients to develop new products and services, and provision of knowledge and training session on safety topic to the suppliers, etc. 3) Community, Society and the Environment (including public sector, non-profit organizations and press) Expectation Action and Response Awareness of impact from company operations on society and environment Collaboration with public and private sectors as well as non-profit organizations Accurate and up-to-date disclosure of the company’s news, information and performances Transparent and accountable operations Conduct business with due care and comply strictly with the law while taking part in resolving and mitigating impact from climate change according to global and national goals Communicate and disclose information on the Company’s operations in a complete, accurate and timely manner Establish and appoint responsible departments to appropriately liaise with the public sector Monitor news from the press and include them in the process of direction planning 4) Employee Expectation Action and Response Benefits, compensation and fair working conditions Occupational health and safety Provide channels for employees to submit opinions and their complaints Develop employee capability, using clear performance indicators that are consistent with global standards Encourage occupational health and safety Provide adequate and fair compensation and benefits for employees 90 PTT GLOBAL CHEMICAL PUBLIC COMPANY LIMITED Form 56-1 One Report 2021